We collect information that you provide directly to us, including:
Personal identification information (name, email address, phone number)
Date, time, and place of birth (for horoscope analysis)
Payment and billing information
Communication records between you and our team
Any other information you choose to provide
2. How We Use Your Information
We use the information we collect to:
Provide gemological services including horoscope analysis and gemstone recommendations
Process transactions and send related information
Respond to your inquiries and provide customer support
Send promotional communications (with your consent)
Improve our services and develop new features
3. Information Sharing
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except:
When required by law or legal proceedings
To trusted service providers who assist in operating our business
To protect our rights, property, or safety
4. Data Security
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, and access controls. However, no method of transmission over the internet is 100% secure.
5. Cookies & Tracking
Our website may use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand user behavior. You can control cookies through your browser settings.
6. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to read the privacy policies of any linked websites.
7. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements. Horoscope data is retained for ongoing consultation purposes unless you request deletion.
8. Your Rights
You have the right to:
Access the personal information we hold about you
Request correction of inaccurate information
Request deletion of your personal data
Opt out of promotional communications
Lodge a complaint with relevant data protection authorities
9. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will take steps to delete such information.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us:
Address: 44/2, New Boag Rd, T. Nagar, Chennai – 600017